Addressing digital exclusion in south Belfast

Addressing digital exclusion in south Belfast

Community impact
Devolved administrations
Access & participation
Queen's University Belfast
20 January 2025
Queen’s University Belfast (QUB) has worked with local skills providers to create a new digital ICT qualification designed to address needs identified through 'Growing Up in the Market' a longitudinal study of a working-class area of Belfast.

Digital inclusion was identified by local residents in the Market area of South Belfast as a key challenge facing families, informed by the community’s experiences during the Covid-19 pandemic and the need to better understand how to support families as they recovered from lockdowns.

A high number of parents reported to researchers that they lack digital awareness, hindering their ability to fully support their children with homework and creating some apprehension around online communication with schools.

QUB and partner organisation the Market Development Association responded to this skills gap by developing an Open College Network (OCN) level 2 ICT qualification, intended to directly meet the needs of the community. Local groups were also actively involved in curriculum development.